Your Support System: What to Expect When Filing a Sexual Harassment Complaint Under POSH.

1. Emotional and Psychological Support

When dealing with sexual harassment, it's important to receive emotional and psychological support. The POSH Act makes sure organisations offer this support to the complainant.

Counselling Services

• What it is: Many companies offer counselling services to help employees cope with the emotional impact of harassment. This support can be provided by trained professionals, either from within the company or from external services.
• Why it's important: Counselling helps you manage the emotional stress caused by harassment and allows you to talk about your experience in a safe, non-judgmental space.

Mediation and Conflict Resolution

• What it is: Sometimes, mediation is offered as a way to resolve the issue without taking it further. Mediation can only be used if both the complainant and the accused agree, and it's not suitable for cases of severe harassment.
• Why it's important: This method can resolve misunderstandings or minor issues without escalating the matter, though it's used carefully when appropriate.

2. Legal Support

The POSH Act also provides legal support, ensuring your rights are respected throughout the complaint process.

Guidance from the Internal Complaints Committee (ICC)

• What it is: The ICC will guide you through the entire process, explaining what will happen next and ensuring everything is done according to the law.
• Why it's important: The ICC provides a fair, confidential, and transparent investigation process, protecting everyone involved. They will explain your legal rights and how the matter will be handled.

Option to Seek External Legal Help

• What it is: If you're not comfortable with the internal process, you have the right to consult with an external lawyer or legal expert.
• Why it's important: A lawyer can provide legal advice and ensure your complaint is handled properly, giving you extra support in navigating the legal complexities.

3. Workplace Adjustments and Safety Measures

The POSH Act ensures that complainants are protected and can work in a safe environment during and after the investigation.

Temporary Relief or Suspension of the Accused

• What it is: If needed, the accused may be suspended during the investigation to protect the complainant from further harassment.
• Why it's important: This helps ensure the complainant can continue working without fear of retaliation or further harassment.

Transfer to a Different Department or Team

• What it is: If you're uncomfortable working with the accused, you can request to be moved to another team or department.
• Why it's important: This measure ensures that the complainant can work in a harassment-free environment while the investigation is ongoing.

Workplace Flexibility

• What it is: If needed, you can request flexible work hours or the option to work from home to avoid direct contact with the accused.
• Why it's important: This helps prioritise your emotional well-being, allowing you to continue your work without added stress.

4. Confidentiality and Protection from Retaliation

Confidentiality and protection from retaliation are key components of the POSH Act.

Confidentiality in the Process

• What it is: The identity of the complainant, the details of the complaint, and the findings of the investigation must remain confidential.
• Why it's important: Confidentiality prevents the complainant from facing embarrassment, stigma, or further emotional distress.

Protection from Retaliation

• What it is: The POSH Act prohibits any retaliation, such as job loss or social exclusion, for filing a complaint.
• What happens: If retaliation occurs, you can file a separate complaint, and the company is required to take corrective action against the person responsible.

5. Disciplinary Actions Against the Perpetrator

The POSH Act ensures that the person who harassed you is held accountable for their actions.

Possible Disciplinary Measures

• What it is: Depending on the severity of the harassment, the company can take different actions against the accused:
• Warnings: A formal reminder about the company's harassment policy.
• Suspension: The accused may be suspended during the investigation.
• Termination: If the harassment is substantiated, the accused may be fired.

Why it's important: These actions help ensure a zero-tolerance policy for harassment and protect you from further harm.